CANNABIS CULTURE – Cannabis Retailers at the mercy of ever-changing provincial health rules.
Many dispensaries have switched to a Call-and-Collect or Click-and-Collect model where customers can call the store to pre-order a product or select their purchase on the store website to minimize exposure. However, according to legal cannabis sales rules, every cannabis purchase must be paid in-store and delivery options are still prohibited.
“Not everybody is able to leave their houses and walk into a store,” said Nicole Sekiya, general manager of Muse Cannabis south Grenville in Vancouver. “Few people in the higher risk group can count on family members to pick up their order for them, but this is not the case for the majority”.
Click-and-Collect models do not necessarily minimize the time a customer stays in the store. “Because people still have to go to a location to buy and collect their products it is usual to see lines forming inside outside the store” added Nicole. “We do our best to maintain distance and protect staff, but isolation has been causing stress and tension and this can build to difficult situations”.
For Jack Lloyd, lawyer, advocacy could be done to allow delivery. “It happened in Ontario and